What is the name of the yacht I will be on?
You will be on “Zoe Yacht”, a 17 meter/55 feet long flybridge motor-yacht catering for up to 12 guests which we are the owner of. So she is the exact yacht that you will be cruising on for any of our cruises and she is the yacht shown in all the photos on this website. Please check out our photo gallery here.
For larger groups, we do also organize other larger yachts, please just email us for all the details in such case.
Will there be anyone else on the yacht with us?
No, It’ll just be you and your chosen companion/s (plus the crew) on board Zoe Yacht, nobody else, as all our cruises are a private charter.
Will my privacy be respected?
Yes, our crew is accustomed to entertaining all kinds of guests on board including prominent ones. The professional crew are discreet and will maintain a low profile waiting on you from the moment you board appearing when needed, disappearing when you want privacy. Confidentiality is an important part of the service we offer.
Do you serve alcohol or can we take some with us?
Yes, we serve alcohol from our on-board bar. When you arrive on board you will be presented with our Zoe Bar Menu, which offers a choice of alcoholic and non-alcoholic drinks available for purchase at standard bar prices. These include whisky, vodka, gin, rum, raki, champagne, sparkling wine, wine, beer, coke, sprite, fruit juices.
Water, tea and coffee (Nescafe) are available on request and provided free-of-charge.
Or you can bring your own drinks/snacks on board by paying a one-time cork/service fee of 30 Euro (this is a once-off fee only, it is NOT per bottle).
Which cruise do you recommend for families?
We welcome families and children on board all our cruises. Probably one of the most enjoyable cruises for children are the swimming cruises to Princes’ Islands or Poyrazkoy with swimming stops and chance for fishing, which is very popular with many Turkish families also.
We would like to swim!
Swimming stops are possible during our Princes’ Islands or Poyrazkoy Black Sea cruises on request and if conditions are suitable on the day. There are many nice small bays and calm coves dotted along the shores.
Our boat has a shower and swim-deck with steps into the water for your comfort. Please bring your own towels.
Swimming cruises are also popular among many local families at weekends and children are welcome on-board. This is great to escape the heat of the city in the hot months of summertime.
How hot might it get?
In general, temperatures at sea are comfortable throughout the summer and ample shade is always available. There is also air-conditioning and heating systems available for inside our vessel.
What if I want we want to get off or have a stop on the way?
Please check which cruises include stops for getting off already:
- The 2-3 hour Sightseeing, Sunset and Dinner cruises loop around the main Bosphorus highlights, so you’ll stay on board during the entire cruise without stopping and see the sights in passing.
- The 4-6-8 hour Black Sea Mouth Cruises include a stop at Anadolu Kavagi village on the Asian Side where you can get off and explore or have lunch.
- The 6-8 hour Princes Islands Cruises include swimming stops if desired, and a stop on the islands to explore or have lunch.
- Alternatively we can drop you off at somewhere you’d like to visit before or after the cruise.
- Or please ask for a custom cruise.
Will someone tell us about the sights?
If you’d like someone to tell you about the sights, please add a Tour Guide in the “Optional Extras” section during online booking for an extra fee. In this case they will be on board with you to tell you all about the sights, history, geography and culture etc. Tour guides are professional, experienced and knowledgeable local guides who are fully-licensed under the Turkish tourism ministry.
Many guests prefer to cruise purely for pleasure without a guide, so it’s optional.
What do I need to bring with me?
You should bring your camera, a sunhat and suncream (there is equally plenty of shade for those who want to avoid the sun). For those taking a swimming cruise (Prince’s Islands cruise), you will also need to bring a swimsuit and towel. Sometimes it may be a few degrees cooler on the water than on the shore so it’s a good idea to bring an extra layer of clothing. We also have shawls on board if you need.
Is smoking permitted on board ?
Smoking is not permitted inside the yacht, however, you may smoke on the outside deck areas. Substances that are illegal on land are also illegal on board.
What’s the style and tempo of cruising?
Our cruises aim to provide our guests with a calm and relaxing experience away away from the rush of the city gliding at a leisurely pace for optimum sightseeing. On Zoe Yacht, so you’ll be able to soak up the sights, relax and enjoy some leisure time. So if you’re a speed seeker, our cruises may not be for you.
Are the crew and yacht fully-licensed?
Yes, all of the crew hold all the necessary qualifications appropriate to their roles on board. Zoe Yacht is legally licensed for cruising under the Turkish Chamber of Shipping for Istanbul. We are also legally licensed for tourism by TURSAB (the Turkish Tourism Authority) with the highest possible license, of A-Grade, License No. A-5339.
Daily Departure Points
We can pick you up right from your hotel or cruiseship in Istanbul with round-trip hotel transfers provided (FREE for European-side city-center hotels/cruiseships), or directly from selected Bosphorus hotels with their own piers (for hotel residents only), or Kuruçeşme, Arnavutköy, Beşiktaş and Kabataş piers.
How far ahead of time do I need to book?
We suggest that you book early to secure the dates and times which best suit you. Weekends and holidays tend to book up early as the Bosphorus is the preferred place to be and there is local demand from Turkish families as well as foreign visitors.
We only have one yacht, so once someone books a particular time, that time is gone, and is no longer available to book in our system.
How do I make a booking?
Simply book online using our online booking system for real-time availability, secure payment and instant confirmation. It’s safe, quick and easy – please read more about how to make a reservation here.
Booking online with us is like booking a flight or hotel online – you’ll receive instant email confirmation after booking. You can view our terms and conditions, cancellation policy during booking, or here.
Please do drop us an email or pick up the phone if you have any questions or need help with booking.
What Forms of Payment do you accept?
- Visa, MasterCard or AMEX – Payment can be made instantly and securely online at any time using our online booking system or credit card booking form.
- Bank Transfer – Available in some cases for advance bookings and subject to an additional bank transfer fee. Full payment is required at booking time. International bank transfers may take 5-10 days to arrive. Please send us receipt of bank transfer at transfer time.
How do I know my booking is confirmed?
After booking, you will receive an email confirmation including all details of your cruise, pick up time, instructions and our 24/7 contact number. If you don’t receive this for any reason, we suggest checking your Junk/Spam email folders, or simply contact us and we will resend it.
Can I make changes to the members in my party?
If one of your party members can’t make it, you can substitute another friend! Please contact us to ensure that we have a record of your change.
Dining & Special Dietary Requirements
If taking one of our lunch or dinner cruises, please advise any special dietary requirements or beverage preferences well in advance (minimum 24 hours beforehand) by email and we will do our best to provide alternative meal choices or your preferred beverages where possible. All catering and beverages are subject to availability and season.
Please note that food is only available on board when reserved at booking time or in advance (latest 24 hours beforehand). If you have already booked a cruise and would like to add a menu, cake or other extras, please email us and we will try to arrange it – subject to availability.
Can I cancel my booking?
If you need to cancel your booking our cancellation policies will apply. Please see our booking Terms & Conditions for full details.
What if we have bad weather?
We depart rain or shine unless cancelled by the captain or marine authority. There are two areas on the first level that also have heating available – the indoor lounge and the rear outdoor lounge. The rear outdoor lounge also has a transparent cover which is available for rain or wind, which can be partially or completely open/covered as needed, so you can always enjoy the views, dining and relaxing all year around.
Please be assured that we will only cruise in conditions suitable for cruising. Safety first.
What travel insurance do I need?
You will need personal accident and travel insurance.
We hold professional indemnity and public liability insurance.
How do we contact you?
For any query please go to our contact us page for our telephone, email and address. Also our opening hours are shown there.
A 24/7 emergency contact number is also given to all our guests who book directly with us (shown on your booking confirmation). If you have a question or concern that needs to be addressed outside of the regular office hours, please call us at that number for immediate assistance.
Awards & Reviews:
Please see our Certificate of Excellence and previous guest reviews on Trip Advisor.
Make a Reservation:
Select your preferred cruise date below to check real-time availability and book online - it’s instant and secure.
A truly magical experience... it was certainly the perfect way for friends to celebrate a special occasion. Thank you for all the lovely details, like the flowers and your staff’s helpfulness.
I would recommend this experience to anyone looking for an exclusive and impressive way to discover the Bosphorus.