Here at Zoe Yacht Istanbul we take privacy seriously.
Forms & Emails
When you send or submit a travel question, message or request, we may collect your travel information (only when provided), name, phone and email address so that we can correspond with you, answer your queries, process your travel arrangements.
Emails are sent through our email server, on one of the world’s professional web hosting and email providers. We store your email address only so that we can keep you updated about your request. Emails may be stored on the server in order to reply to your requests and keep you updated on these.
For the purpose of making travel reservations and requests, we may need to share some information with our relevant supplier including airline, hotel, cruise, tour or travel provider and/or other involved suppliers or partners, solely for helping you with your travel requests, reservations and arrangements.
You can view, update or delete your personal data at any time on request by simply emailing us to request it.
In order to be compliant with the new regulation Google included a data processing amendment. The data we collect will be processed anonymously and “Data sharing” is disabled. We don’t use other Google services in combination with Google Analytics cookies.
If you voluntarily subscribe to our newsletter we may collect your email address and your name (only when provided) so that we can correspond with you. Your personal data will not only be stored in the website’s database but also in the application we use to send our newsletters, one of the world’s largest marketing automation platform which is GDPR compliant for your privacy.
We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our users to participate in these surveys because they provide us with important information that helps us improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
The website generates log files like most standard web servers. We use traffic logs to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes for internal use and this information will not be shared with a third party.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Some of our products or services are offered or promoted to our customers in conjunction with a supplier or partner or another brand or company within our corporate family. We may share your information with these parties on order to offer a requested booking, product or service or to facilitate your use of additional amenities for your request. For example, one of our partners may offer services to you based on a link that you access or offer sent to you in our email reply back to you.
Links to other websites
Occasionally, our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Such sites are not governed by this privacy statement.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.bosphorusyacht.com/terms/
Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please email us and we’ll be happy to help.
A truly magical experience... it was certainly the perfect way for friends to celebrate a special occasion. Thank you for all the lovely details, like the flowers and your staff’s helpfulness.
I would recommend this experience to anyone looking for an exclusive and impressive way to discover the Bosphorus.